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Welcome, how can we help?

Find answers, track your order, or connect with the NEMQAVI support team.

Get in Touch

Have a question? We're here to help.

For the fastest support, please check your order confirmation email or tracking information first. Many common questions about shipping, delivery time, order status, returns, and product details can be answered there.

Still need help? The NEMQAVI support team is happy to assist you. Please contact us by email and include your order number if your question is related to a purchase.

Drop us an email: support@nemqavi.com

Phone: (507) 637-1963

Customer Support Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
If you’ve already placed an order, please include your order number in your message so we can assist you more efficiently.
Thank you for choosing NEMQAVI. We look forward to connecting with you.

Company Name: Jade Point Hong Kong Limited

Company Address: 8/F., CHINA HONG KONG TOWER, 8-12 HENNESSY ROAD, WAN CHAI, HONG KONG

Our team strives to respond as soon as possible.